Privacy Policy

1. Introduction

This Privacy Policy describes how osrsorder collects, uses, and protects your personal information when you visit our website or use our services to buy or sell Old School RuneScape gold and accounts.

2. Information We Collect

We may collect the following information:

• Contact information such as your email address or Discord username, provided voluntarily through live chat.
• Trade details, including OSRS character names, gold amounts, payment methods, and transaction amounts.
• Technical data such as IP address, browser type, and device information for security and fraud prevention.
• Cookies and usage data through analytics tools to improve our website experience.

3. How We Use Your Information

We use your information to:

• Process and complete your buy, sell, or account orders.
• Communicate with you through live chat or other support channels.
• Prevent fraud, protect our platform, and comply with legal obligations.
• Improve our website functionality and user experience.

4. Payment Information

We do not store full payment card details on our servers. Payments are processed through trusted third-party payment providers. When you make a payment, your transaction details are handled securely by those providers under their own privacy policies and security standards.

5. Sharing Your Information

We do not sell your personal information. We may share information with service providers who help us operate our website, process payments, prevent fraud, or provide customer support. We may also disclose information if required by law or to protect our rights and safety.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Cookies

We may use cookies and similar technologies to remember your preferences, understand how you use our website, and improve our services. You can control cookies through your browser settings.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. Contact us through our live chat to make a request.

9. Third-Party Services

Our website uses third-party services such as live chat providers and payment processors. These services may collect information according to their own privacy policies. We encourage you to review those policies when using their services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through the live chat on our website.